Our Claims Service
We understand the importance of customer service and the issues with unmeritorious claims and their impact on a professional’s reputation.
We have partnered with an award winning law firm with a unique claims model that provides you and your clients with the following benefits:
What do I need to do?
As soon as your insured is aware of a circumstance or potential claim, the insured notifies you, and you notify us.
Our claims manager or solicitor will make direct contact with your insured and keep all stakeholders informed on developments.
Send completed claims forms to: claims@ivoryinsurance.com.au
Reduced Costs
Significant reductions in defence costs, providing a win win situation for you and your clients with more competitive premiums.
Claims Expertise
Our claims operation is focused on customers’ needs with our solicitors operating under a unique claims model. Incentives are such that claims are settled fast and unmeritorious claims are robustly defended to protect your clients’ reputations.
Efficient Handling
Proactive approach for speedier resolution of the claim, reducing unnecessary legal costs.
Unmeritorious claims are firmly but fairly fought, without settling early just to save legal costs.